Installation

To our clients, our ability to smoothly project manage seating installations and deliver on time and budget is as important as the quality of the seating itself.

From the time an order is placed, each customer is allocated a dedicated project manager from our five-strong team to see them right through to completion of their project.  Our Project Managers and site supervisors are only too familiar with working to strict event deadlines at major venues and theatres and holiday dates in schools.

We work to the strictest standards for site health and safety - for specific details on this, please see below.

On completion, we offer full training for venue staff, enabling them to operate our seating safely, quickly and efficiently. We can organise additional training for your staff if required. We also issue a bespoke Operation and Maintenance manual for every project.

Like any major mechanical system, all retractable seating systems require regular servicing and maintenance to ensure ongoing safe and smooth operation. Audience Systems is unique in having a dedicated service and spares department offering a full programme of after sales support. For more information, click here.

What Customers Say About Our Service

On site, we often receive compliments for the professionalism and courtesy of our installation supervisors and crews.  Just a few customer comments are shown here.

“The installation went very smoothly indeed - your engineers were most efficient and very pleasant to have onsite. The seating looks terrific and has transformed that space - we can’t wait to get our first production underway.”
Paul Johnston, Bursar, The Skinners’ School, Tunbridge Wells

 “Audience Systems are fantastic as one of our main contractors, always professional. Keep up the great service.”
Ilia Constantinides, Sadlers Wells Theatre

“We are very impressed with the work Audience Systems have put in. Their attention to detail has been fantastic, the project was expertly managed, and the platforms are performing extremely well. I would highly recommend them.”
Martin Chisholm, Senior Project Manager, Ibex Interiors (ref LG Arena, NEC, Birmingham)

Health and Safety

On site health and safety is of paramount importance to us. In formulating our detailed installation method statement, we have taken account of all relevant health and safety legislation, including the Health and Safety at Work Act (1974), the Working at Height Regulations (2005), Control of Substances Hazardous to Health (2002) and Reporting of Injuries, Diseases and Dangerous Occurrence Regulation (1995).

We also carry out individual site surveys and risk assessments for each installation project we carry out.

All our installation personnel carry CSCS cards. In addition we elect to train all Audience Systems site supervisors using the following:

• The CCNSG Safety Passport Course
• Site Supervisor’s Safety Training under the CITB Construction Skills Safety Plus Scheme
• Banksman Training (CITB approved course)

We also have personnel with the following training or accreditation:

• Site Managers’ Safety Training Scheme (SMSTS)
• Institution of Occupational Safety and Health (IOSH) managing safety course
• Mobile access towers training
• First Aid training

Audience Systems is a member of the British Safety Council and we are accredited by two pre-qualification schemes - CHAS and Safe Contractor.